Terms and Conditions - Flat Clearance Catford

Welcome to Flat Clearance Catford. Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms. If you disagree with any part of the terms, you may not use our services.

1. Introduction

These Terms and Conditions govern your use of our services related to flat clearance in Catford. By engaging our services, you accept and agree to comply with these terms in full. If you do not agree with these terms, please do not use our services.

2. Services

Flat Clearance Catford provides comprehensive clearance services for flats, including but not limited to the removal of furniture, appliances, and other household items. Our services are designed to assist clients in decluttering and preparing their flats for sale, rent, or renovation.

2.1 Scope of Services

Initial Consultation: Assessing the items to be cleared.
Scheduling: Arranging suitable dates and times for clearance.
Removal: Safely transporting items from your property.
Disposal: Environmentally responsible disposal of unwanted items.

3. Booking and Payment

To secure our services, booking is required in advance. Payment terms are outlined below:

3.1 Booking Process

Clients can book our services by contacting us through our designated channels. Upon confirmation, a booking reference number will be provided.

3.2 Payment Terms

Deposit: A non-refundable deposit may be required to secure the booking.
Payment Methods: We accept various payment methods, including credit/debit cards and bank transfers.
Payment Schedule: Full payment is due upon completion of services unless otherwise agreed upon.

4. Client Responsibilities

Clients are expected to adhere to the following responsibilities to ensure a smooth clearance process:

Provide accurate information regarding the items to be cleared.
Ensure accessibility to the flat on scheduled dates and times.
Secure valuables and personal items not intended for clearance.
Compliance: Abide by all relevant laws and regulations during the clearance process.

5. Cancellation and Rescheduling

We understand that plans can change. Please review our cancellation and rescheduling policies:

5.1 Cancellation Policy

Cancelations made at least 48 hours in advance will incur no additional fees.
Cancelations made less than 48 hours before the scheduled time may result in a cancellation fee.

5.2 Rescheduling Policy

Clients may reschedule services by providing at least 24 hours notice.
Rescheduling requests made within 24 hours may be subject to availability and additional fees.

6. Liability

Flat Clearance Catford strives to provide excellent service; however, the following terms apply:

Item Condition: We are not responsible for any pre-existing damage to items prior to removal.
Loss or Damage: While we handle items with care, we are not liable for any loss or damage that occurs during the clearance process unless caused by our negligence.
Insurance: Clients are encouraged to insure valuable items prior to clearance.

7. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Flat Clearance Catford operates. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

9. Amendments

Flat Clearance Catford reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

10. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

11. Entire Agreement

These Terms and Conditions constitute the entire agreement between the client and Flat Clearance Catford regarding the use of our services and supersede all prior agreements and understandings, whether written or oral.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please reach out to us through our official communication channels.